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"Clean room and excellent staff "

"We made the mistake of staying across the street and were encountered with a mouse in our room, ants in the bathroom, and a hole in the wall where the mouse got in. Their resolve was to spray raid in our room. We couldn’t breathe so we had to leave. Your establishment is Taj Majal and your staff heaven sent. We could not have been treated better. Charlotte at the front desk and Lucy from housekeeping are to be applauded for their professionalism and customer service. Thank you very much. "

"Okay"

"We've been to this location several times. Today we believe was a one off. The room a/c did not work. Woke up to an 80 degree room. Set it to 70 cool. It just kept rising. Other than, everything else is superb "

"Parking was convenient. Staff were as friendly. The room was clean. "

"Room was perfect "

"Very friendly staff "

"The cleaning "fragrance" was overwhelming throughout the property - made me wonder "what are they covering up?" Toilet kept backing up, first time it flooded the bathroom, second time overflowed some - would have been nice to have offered me a different room. To their credit, the responded quickly to the issue but it was still not "working right" - gurggled and fingers were crossed everytime I flushed. "

"Hand towel was dirty and unfolded and the remote wasnt able to do anything for the tv but turn it off or on. The air conditioner barely worked and there was no laundry bag or ice bag. I wouldn't recommend this hotel to anyone unless you just want to sleep then run."